Cookie Policy

We use cookies to enhance your experience on our website. This policy explains how we use cookies and how you can manage your preferences.

Last updated: December 2024

By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie preference center.

1. What Are Cookies?

  • Cookies are small text files stored on your device when you visit our website.
  • They help us remember your preferences and improve your experience.
  • Cookies cannot harm your device or access your personal files.
  • Each cookie has an expiration date after which it is automatically deleted.
  • You can control cookie settings through your browser preferences.

2. Essential Cookies

  • Required for the website to function properly.
  • Enable core features like security, network management, and accessibility.
  • Remember your login status and authentication tokens.
  • Maintain your session while you navigate between pages.
  • Cannot be disabled as they are strictly necessary for operations.

3. Functional Cookies

  • Remember your preferences and personalization choices.
  • Store language preferences and regional settings.
  • Remember theme selections (light/dark mode).
  • Enhance website functionality and personalization.
  • May be set by us or third-party providers whose services we use.

4. Analytics Cookies

  • Help us understand how visitors interact with our website.
  • Collect anonymous information about page visits and user behavior.
  • Used to improve website design and user experience.
  • Data is aggregated and anonymized for privacy protection.
  • You can opt-out without affecting website functionality.

5. Marketing Cookies

  • Track your visits across websites to build a profile of interests.
  • Used to display relevant advertisements on other sites.
  • Measure the effectiveness of our marketing campaigns.
  • May be set by our advertising partners.
  • Can be disabled without affecting core website functionality.

6. Third-Party Cookies

  • Set by services integrated into our website.
  • Include social media plugins and embedded content.
  • Analytics services like Google Analytics.
  • Customer support and chat widgets.
  • Content delivery networks for faster loading.
  • Subject to the privacy policies of these third parties.

7. Managing Your Cookie Preferences

  • You can accept or reject cookies through our cookie banner.
  • Browser settings allow you to block or delete cookies.
  • You can opt-out of specific cookie categories.
  • Disabling cookies may impact website functionality.
  • Settings can be changed at any time through the cookie preferences link.
  • We respect Do Not Track (DNT) browser signals.

8. Cookie Duration

  • Session cookies: Deleted when you close your browser.
  • Persistent cookies: Remain for a specified period (30 days to 2 years).
  • Authentication cookies: Valid for your login session duration.
  • Preference cookies: Typically last for 1 year.
  • Analytics cookies: Usually expire after 2 years.

Cookies We Use

Cookie Name Type Purpose Duration
_session_id Essential Maintains user session Session
_auth_token Essential Authentication and security 7 days
_preferences Functional Stores user preferences 1 year
_ga Analytics Google Analytics tracking 2 years
_fbp Marketing Facebook advertising 90 days

How to Control Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. Here are instructions for popular browsers:

Desktop Browsers

  • • Chrome: Settings → Privacy and security → Cookies
  • • Firefox: Settings → Privacy & Security → Cookies
  • • Safari: Preferences → Privacy → Cookies
  • • Edge: Settings → Privacy, search, and services

Mobile Browsers

  • • iOS Safari: Settings → Safari → Block Cookies
  • • Chrome Mobile: Settings → Site settings → Cookies
  • • Firefox Mobile: Settings → Data Management
  • • Samsung Internet: Settings → Privacy and security

Questions About Cookies?

If you have questions about our use of cookies or this policy, please contact us:

privacy@neuronsandhearts.com

We'll respond to your inquiry within 48 hours